Privacy Policy

1. Information We Collect

Personal Information

When you use Visitor A, we may collect the following personal information:

• Name, email address, phone number, and shipping address
• Payment information (processed securely through our payment partners)
• Account preferences and communication settings
• Purchase history and post‑purchase feedback
• Customer service interactions and feedback

Automatically Collected Information

• Device information (browser type, operating system, IP address)
• Usage data (pages visited, time spent, click patterns)
• Location data (if you enable location services)
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Process orders, payments, and deliver products
• Provide customer support and respond to inquiries
• Send order confirmations, shipping updates, and important notices
• Improve our website, products, and services
• Personalize your shopping experience and show relevant products
• Send marketing communications (with your consent)
• Prevent fraud and ensure platform security
• Comply with legal obligations and resolve disputes

3. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Payment processors, shipping companies, and technology partners
• Operational partners: Payment, fulfilment, logistics and analytics providers
• Legal Requirements: When required by law, court orders, or to protect our rights
• Business Transfers: In case of merger, acquisition, or sale of our business
• With Your Consent: Any other sharing with your explicit permission

4. Data Security

We implement industry-standard security measures to protect your information:

• SSL encryption for all data transmission
• Secure payment processing through PCI-compliant providers
• Regular security audits and vulnerability assessments
• Limited access controls and employee training
• Automated backup and disaster recovery systems

5. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for website functionality and security
• Analytics Cookies: Help us understand how you use our site
• Marketing Cookies: Enable personalized advertising and recommendations
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings, but some features may not work properly if disabled.

6. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal information
• Correct: Update or correct inaccurate information
• Delete: Request deletion of your account and data
• Restrict: Limit how we process your information
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Object: Object to certain processing activities

To exercise these rights, contact us at privacy@visitor-a.com or through your account settings.

7. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Account information is typically retained for 7 years after account closure for legal and business purposes.

8. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

9. Children's Privacy

Visitor A is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our website. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us: